Mail Redirection Checklist

Phantom Digital Inc. · Welcome! Use this checklist to move your mail to your new address.

Your new mailing address (write it exactly like this):

[Your name or business name]
[Box number]-329 Howe Street
Vancouver BC  V6C 3N2

Don't add "#", "PO Box" or "Suite"; mail without your box number will be returned.

Step 1 – Bridge the gap (optional)

If you are leaving a Canadian address, Canada Post Mail Forwarding catches mail while your senders update.

• Buy Mail Forwarding at canadapost.ca or a post office, with government photo ID (businesses need proof of authority)
• Choose 4 or 12 months
• Remember: parcels, courier items and mail marked "DO NOT FORWARD" (often bank cards and cheques) are not forwarded, so update those senders first

Step 2 – Update senders (by customer type)

Canadian individuals

• Canada Revenue Agency: update your mailing address in CRA My Account
• Service Canada: CPP, OAS, EI
• Banks and credit card companies (mailing address only)
• Investment, pension and RRSP/TFSA providers
• Insurance companies (home, auto, life, health)
• Employer and payroll
• Utilities, phone and internet providers
• Subscriptions, memberships and online stores
• Doctors, dentists and pharmacies
• Keep your residential address with ICBC (driver's licence), Health Insurance BC (MSP) and Elections BC / Elections Canada

Non-Canadian individuals

• Canada Revenue Agency (if you file Canadian tax returns or receive Canadian income)
• Canadian banks, brokers and investment accounts (mailing address)
• Property managers, tenants or landlords for Canadian property
• Canadian online stores and marketplaces
• Immigration (IRCC): update your mailing address, and keep your residential address current separately

BC businesses

• BC Registries: update the registered-office mailing address only; your delivery address must stay a physical location where legal documents can be served
• CRA My Business Account: business number, GST/HST, payroll and corporate tax accounts
• WorkSafeBC
• Business bank, lenders and merchant services
• Suppliers, customers and invoice templates
• Domain, trademark and software account registrations
• Business licences and professional associations
• Website, email signatures and marketing materials

Out-of-province and foreign businesses

• BC Registries: extraprovincial registration and attorney for service (the attorney's address must be where documents can be served)
• CRA: business number and GST/HST account, if registered
• Canadian customers, suppliers and marketplaces
• Canadian bank and payment processors

Step 3 – Check it's working

• Watch your dashboard for the first items from each sender
• Add any name variants (initials, former names, trade names) in your dashboard so mail isn't returned
• After 60 days, contact any sender still using your old address

Questions? hello@phantomdigital.ca · 604-899-5447